Mobile Data Cable and Memory Card Query

This week, we have two more queries from our readers,

The first query is by Rohan Fernandes,

Hi there,

I have a Nokia E 71 with firmware version : 100.07.76.

I try to connect to my laptop having Windows Vista Ultimate with SP1,through the data cable provided. The mobile prompts me to select the mode, but after i choose the Mass storage mode, nothing happens?.

I have tried syncing through Nokai pc suite and have updated the cable drivers too. But to no avail.

Why is this happening. I wonder if this is happening to others too?

Kindly suggest an option. My hardware cannot be damaged right? It detects the connection on my cell. But afterwards, nothing else.

please help me…

Hey Rohan,
This problem is common with many mobile phone data cables, they tend to get loose with time and keep disconnecting automatically. Try inserting and holding the cable data cable firmly in the data cable slot. If it doesn’t work, try a enw data cable. As an alternative, also ensure that you don’t have any antivirus / firewall active that is blocking the USB ports – though that is very unlikely.

The second query is by Anna,

we bought a sandisk 8gb for my nokia 5610 and didn’t have any problems until the battery completely drained. now none of our chargers will charge it up at all. the charging screen that usually comes up when the phone is off and charging won’t even come on. we thought it was the phone so we put the 8gb in another 5610 and now the same thing is happening. i found out that i probably needed to update my phone for the 8gb to be compatible but now i cant even get the phone to come on so i can update the firmware on it. any advice please?

Hey Anna,
It is highly improbable that you should have such a problem due to the 8 GB Micro SD card, in the worst case scenario it just shouldn’t have worked. If your phone is still under warranty, you can get its firmware flashed and upgraded with new firmware for free at any Nokia Care service center.

Keep Asking.